Privacy Policy

Privacy Policy for Helicopter Ride and Hot Air Balloon Dubai

Introduction

Welcome to https://helicopter-ride-and-hot-air-balloon-dubai.terratrek.net (hereafter referred to as “Helicopter Ride and Hot Air Balloon Dubai,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of data we receive from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links or integrations on our site. These entities have their own privacy policies governing your data, so we encourage you to review them before using such services.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. As an authorized user: When you create an account and use our applications or services, we collect and process data necessary for providing these services.
  2. Website visitors: If you visit our websites linked to this policy, we may track your interaction to improve website functionality and user experience.
  3. Communications: We communicate with users through various channels, including newsletters, emails, phone calls, and text messages (SMS). By subscribing or interacting with these communications, you agree to the collection of relevant data for the purpose of personalized communication.

Personal Data Collection

We collect several types of personal information:

  • Account Information: Details related to your user account creation and maintenance, such as username, email address, and password hashes.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account numbers, investment portfolios (if shared), or other financial data relevant to our services.
  • Purchase Information: Items bought from us, purchase dates, quantities, and prices.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types for analytics and improved user experience.
  • Location Data: GPS coordinates and location-based services data (if enabled) to provide location-specific services.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to help us improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with our content or use social login options.
  • Product Information: Details about products you view, search for, or purchase on our site.

We collect this data through direct user input, interactions with our platform, and automated technologies such as cookies and tracking pixels. Third parties may also share personal data with us, but they are bound by their respective privacy agreements.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: Essential for basic site functionality, user authentication, and security measures.
  • Preference Cookies: Remember your preferences, language settings, and display options for a personalized experience.
  • Analytics Cookies: Collect aggregated data about visitors to improve the performance of our website and services.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose collected or as required by law. Once the data is no longer needed, we delete or anonymize it to prevent reidentification. Our retention periods are based on factors such as legal obligations, tax requirements, business needs, and relevant statutes of limitation.

Security Measures

We prioritize the protection of your personal data and employ robust security measures:

  • Data Encryption: We use encryption protocols to protect sensitive data during transmission and storage.
  • Third-Party Processing: For certain services, we engage reputable third-party processors who adhere to strict data security standards.
  • Access Control: Our systems have access controls in place to ensure that only authorized personnel can access personal information.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that a child has provided us with personal data, we will take steps to delete this information from our systems as soon as possible.

Your Rights (depending on your location)

The privacy rights and protections applicable to you may vary based on your geographical location. Here are some common rights you might have:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data when there is no compelling reason to retain it.
  • Restriction: Limiting our processing of your data under certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.
  • Filing Appeals/Complaints: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically for the latest information on how we protect your privacy.

Contact Information

For any questions related to privacy, data requests, unsubscribe requests, or if you have concerns about this Policy, please contact us:

We value your trust in our company and are committed to maintaining the security and privacy of your personal data.